SHIVANGI BANSAL | 2018-11-28 18:00:00
Social Media has a massive influence on people. Social Media has taken the world by storm is an understatement. It is almost impossible to imagine how the world would be like without Facebook or Instagram. We are all global citizens now with great connectivity which was impossible until the last decade or in fact, nobody anticipated this drastic change in this world. All of us are trying to sink in this information and get the best out of it.
Therefore, it is a must for restaurants to invest their time and money in promoting themselves online as well as building their customer relations on social media. There is a huge scope as everyone goes on social media to get updates regarding reviews, food quality, photographs, menu and everything else there is to offer.
There are a lot of Social Media Websites and it is a tiresome process to handle all of them at once. It includes posting pictures, writing updates, creating events, replying to comments, making announcements and the list is too long. It is not human to expect someone to individually post on all social media websites about all the above, the restaurant owners will need some assistance. Following are a few Apps that will make their life simpler:
Zoho Social is a social media management platform which manages multiple social channels, schedule unlimited posts, monitor keywords, and lets you collaborate with your team- all from a single dashboard.
Zoho Social will help you to schedule posts for months in advance for all your social media platforms so that you don’t have to repeat the process every single day multiple times. It also monitors the keywords that are working for you and attracting the most traffic. It is amazing how it provides notifications from social media platforms so it is easy for you to interact with your audience. One should definitely add it to their tools to make social media handling much simpler.
FellaFeeds is a multi-feature feedback app and customer feedback system which lets you collect feedback on Kiosks, iPad & Android Tablets, Online Surveys on Website and Email. It offers easy and customizable surveys to collect customer feedback to get insight into customer expectations.
It includes several features like Negative Feedback Alerts, Customer Loyalty Program, Referral Program, Schedule Posts and so much more for you to explore to build and grow your business. You can schedule social media posts through FellaFeeds and track all of them through a dedicated calendar. Customer Loyalty Program is a great way for customer retention as the customers can earn points for repeated visits and Refer your restaurant to their family and friends through our referral program.
Hootsuite is a social management tool that not only helps business to schedule regular content and assesses trends but is also a great social listening tool.
Hootsuite lets you monitor social media platforms for keywords and locations through which restaurant owners can get an insight on what customers are saying about their restaurant and target the potential customers who might be looking for recommendations in the same geographical area.
Canva is a graphic design tool app which lets you create designs for work, school and play in minutes without any design skills or complex software. You can create Instagram story or post, Facebook header, logo maker, photo collage, wedding invitation maker, card maker, poster maker, banner maker or email header creator.
It is a great app for Restaurant Owners who don’t know how to use complex graphic design software and want to create easy, quick and personalized content for their social media platforms. It is so simple a 10-year-old can do it. It is an all in one graphic design tool which lets you create eye-catching content in minutes.
Unsplash is a website that shares stock photography under the Unsplash license which means you can use all the photos there for your projects without worrying about copyright strike.
Unsplash offers beautiful, free images and photographs which the restaurant owners can use on their social media platforms or in their menu or uplift the ambience of their restaurant absolutely free.
CUSTOMER FEEDBACK ANALYSIS
SOCIAL MEDIA HANDLER
APPS FOR RESTAURANT OWNERS
SOCIAL MEDIA MARKETING APPS
SOCIAL MEDIA MARKETING SITES
SOCIAL MEDIA TOOLS