CUSTOMER FEEDBACK SOFTWARE
YASHITA 9 APRIL 2020
In a world with numerous similar services, it is crucial to distinguish your brand from the competition.
Install the app on your Android device to create valuable surveys. Get real-time updates with push notifications and analyze results..
Get 7 day free trialCreate a clean, minimal & beautiful survey form on your Android that your customers will love filling out. It comes with tons of sophisticated features at a functional level. Customize surveys, run them on Kiosks to implement a super-effective survey process.
Design your own customer feedback app for Android from scratch. Choose a color scheme that best fits your brand and adds your company logo for more branding.
Save your precious time and select a template for your feedback and customize the app according to your preferences.
Easily filter survey results for a deep understanding of the data which will provide you more flexibility for comprehensive analysis.
Collect feedback through Net Promoter Score and CSAT using your Android device. NPS assists in measuring customer loyalty and retention score. It offers completely customizable surveys using Matrix, Emoticons, Stars, Sliders and more.
Turn your Android device into feedback kiosks so it can be used for feedback only. Set it up at places with high footfall and automate feedback collection process to increase sales.
Get real-time updates via emails & SMS to analyze results and take necessary action to resolve issues immediately.
For multiple business locations, receive location-based reports and alerts for comparative analysis of reports between different locations to take necessary decisions.
The internet is down? Don’t worry and keep taking your feedback and surveys as it will sync later when your internet back.
FellaFeeds has in-built Feedback form templates that can be customized android app to best fit your brand. It is possible to adjust the layout, change the questions and the theme of the survey as needed.
Confused about the right questions for your feedback app ? Choose from our wide range of questions to be well on your way to getting reliable responses to achieve your goals.
For branding on your feedback app for android, Add your brand logo, Change color and fonts, Add your own background image for it to conform to your brand’s style.
Customer Feedback app for android can be automated through kiosks. FellaFeeds powers kiosks to be self-operating and include inactivity time-outs, auto restart, click through surveys and more.
Make Android-based feedback form more customer friendly by adding logic features like skip to create smart forms. Display only relevant feedback question screens to your respondents.
To provide even a better customer experience you can select your feedback orientation on Android and choose between landscape or portrait modes on your android mobile or tablet.
Embed surveys on the website to collect feedback from visitors while they are browsing different pages.
Create an intriguing and appealing survey, email it to the customers through the dashboard or send via APIs.
Create short and simple messages and send it to customers with survey links.
All created surveys are responsive and hence will auto-adjust on the desktop, mobile and tablets.
Calculate long and short-term customer satisfaction using Net Promoter Score and CSAT. NPS assists in measuring customer loyalty and retention score.
FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Stars, Sliders and more to provide your customers with great customer experience.
Real-time customer feedback is a technology that provides fast and accurate feedback. FellaFeeds Real-time dashboard provides useful insights which empower the managers to take important decisions.
Don’t fret with negative feedbacks. Our in-app system alerts you with a message on your phone whenever a customer gives negative feedback.
FellaFeeds lets you push your customer’s reviews on Facebook, Twitter and other social media platforms for marketing purposes in just a click of a button.
Our smart customer feedback monitor gives you insights based on your preference. You can filter your feedbacks, categorise them, mark them and share them as well.
The best and most efficient way to track respondents is to send surveys via email. Fellafeeds enables you to track delivered emails, email open rate, survey open rate and response rate.
For multiple business locations, receive location-based reports and alerts for comparative analysis of reports between different locations to take necessary decisions.
Observe what customers have to say about your restaurant by employing real-time feedback system which enables you to take quick action to address their issues without any delay.