Kiosk Feedback system
For Customer Feedback and Survey

Install kiosk feedback system for In-house feedback and survey. Get real-time updates with push notifications and analyze results.

with the following feature

1. Auto Restart Survey

2. Take Feedback Offline

3. Track Devices Remotely

4. Safe, secure and reliable

Get 7 day free trial

Take Surveys And Feedback on Kiosk feedback system More Efficiently

Create clean, minimal & beautiful Kiosk survey that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize Kiosk surveys, run them on Tablet Smart Tv and Ipad based Kiosks to implement a super-effective survey process.

Customize your kiosk surveys

Design your own survey from scratch. Choose a colour scheme that best fits your brand and add your company logo for more branding.

Auto Restart Survey

Your Kiosk will restart automatically once its being filled or is ideal for a quite some time , that after feedback or survey time out

Track Devices Remotely

Track your Kiosk remotely, check battery, history , sync online and check wifi status, also control forms and other dynamic data on your kiosk feedback and survey system

Constructive Feedback with NPS and CSAT

Collects feedback through Net Promoter Score and CSAT. NPS assists in measuring customer loyalty and retention score. It offers completely customizable surveys using Matrix, Emoticons, Stars, Sliders and more.

Set up Kiosks

Turn your device into kiosks so it can be used for surveys only. Set it up at places with high footfall and automate feedback collection process to increase responses.

Real-time SMS & Email alerts

Get real-time updates via emails & SMS to analyze results and take necessary action to resolve issues immediately.

Location-based Reports

For multiple business locations, receive location-based reports and alerts for comparative analysis of reports between different locations to take necessary decisions.

Collect Offline Surveys

The internet is down? Don’t worry and keep taking your feedback and surveys as it will sync later when your internet back.

Get started with the Kiosk Feedback and Survey System Today!

Create Smooth Survey Experience on Kiosks

Pick a survey template

FellaFeeds has inbuilt templates that can be customized to best fit your brand. It is possible to adjust the layout, change the questions and the theme of the survey as needed.

Choose from suggested questions

Confused about the right questions to ask? Choose from our range of questions to be well on your way to getting reliable responses to reach your goals.

Brand Your Surveys

To brand your surveys add your brand logo, change colour and fonts, add your own background image for it to conform to your brand’s style.

Customer Feedback on Kiosks

Customer Feedback can be automated through kiosks. FellaFeeds powers kiosks to be self-operating and include inactivity time-outs, auto restart, click through surveys and more.

Design Smart Forms

Make surveys more customer friendly by adding logic features like skip to create smart forms. Display only relevant survey screens to your respondents.

Choose Survey Orientation

To provide even a better customer experience you can select your survey orientation and choose between landscape or portrait modes on your android mobile or tablet.

On-Premises Survey Software

iOS and Android Devices

Customer Survey can be collected via Kiosks, iPad & Android Tablets or Mobile Phone using the Customer Feedback App- FellaFeeds.

Hand it over

Hand over the tablet or phone to customers for feedback

Embed Surveys on Website

Embed customizable feedback forms on your website to garner feedback from customers to know your customer’s experience in your restaurant.

Integrate Surveys with Store App

Integrate the restaurant mobile app with FellaFeeds feedback system to give you insights into your user’s experience and provide Real-Time Analysis for decision making.

Email Survey

The most popular method to deliver surveys to date is via email. Create intriguing and appealing survey and send it to the customers through the dashboard.

SMS Survey

SMS Surveys help to reach your customers instantly which improves customer engagement. Create short and simple messages and send it through the dashboard. All created surveys are responsive and hence will auto-adjust on all devices.

Setup your Kiosk feedback and Survey System Today

Calculate long and short-term customer satisfaction using Net Promoter Score and CSAT. NPS assists in measuring customer loyalty and retention score.

Completely Customizable Surveys

FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Stars, Sliders and more to provide your customers with great customer experience.

Real-Time Analytics

Real-time customer feedback is a technology that provides fast and accurate feedback. FellaFeeds Real-time dashboard provides useful insights which empower the managers to take important decisions.

Negative Feedback Alerts

Don’t fret with negative feedbacks. Our in-app system alerts you with a message on your phone whenever a customer gives negative feedback.

Smart Responsive Dashboard

Our smart customer feedback monitor gives you insights based on your preference. You can filter your feedbacks, categorise them, mark them and share them as well.

Tracking Respondents

The best and most efficient way to track respondents is to send surveys via email. Fellafeeds enables you to track delivered emails, email open rate, survey open rate and response rate.

Locations

For multiple business locations, receive location-based reports and alerts for comparative analysis of reports between different locations to take necessary decisions.

Real-Time Customer Feedback

Observe what customers have to say about your restaurant by employing real-time feedback system which enables you to take quick action to address their issues without any delay.